fbpx

FAQ

Here are answers to some of the most frequently asked questions. If you cannot find the answer you’re looking for, please feel free to get in touch.

Occupational Therapy

What do Occupational Therapists do?
K
L

Empowering children to actively engage in everyday activities that matter to them is at the core of what Occupational Therapists (OTs) do. These activities, referred to as "occupations," span personal care tasks such as dressing and eating, along with involvement in schoolwork, hobbies, and social interactions. OTs focus on enhancing children's abilities and overcoming obstacles that might impede their participation in these meaningful occupations.

What is the process?
K
L

Our process begins with an initial consultation aimed at gathering background information, addressing your child’s challenges in participating across multiple areas, and establishing family-centered goals. Based on your specific needs, we then schedule an assessment where our therapist actively builds rapport and observes your child in various environments.

What does a typical therapy session look like?
K
L

After establishing therapy goals, we systematically break down each area into smaller components to identify specific skills for focus, encompassing fine motor, sensory processing, executive functioning, play, and emotional regulation. During a typical therapy session lasting between 45-50 minutes of direct contact time, we employ play-based activities to develop your child’s targeted areas using a strengths-based approach. This holistic method ensures that we not only address the root causes of your child's difficulties but also empower them to succeed in all aspects of their lives.

How long will therapy take?
K
L

Each child's occupational therapy journey is distinct, customized to address their specific needs and goals. The duration of therapy varies based on the complexity of challenges and desired outcomes. We consistently engage in discussions with parents about the therapy's duration, ensuring that ongoing sessions align with their child's progress, time constraints, and budget considerations. Parents play a pivotal role as integral partners in the therapy process, and their active involvement is essential for achieving long-term success.

Pricing

How much do the therapy sessions cost?
K
L

We charge $193.99 for each one-hour session, aligning with the prescribed NDIS rate. This fee covers 45 minutes of therapy, with the remaining 15 minutes dedicated to admin, note-taking, and any follow-up correspondence.

How much does travel cost for mobile therapy?
K
L

Travel expenses are determined based on the time spent traveling to the session location, calculated at a proportional rate of the standard session fee.

How can I pay for my sessions?
K
L

NDIS

We warmly welcome clients utilizing both Self-Managed and Plan-Managed NDIS plans. If your child has an NDIS plan, kindly inform your therapist when scheduling the initial appointment. A thorough review of your child's NDIS plan will significantly aid your therapist in tailoring a comprehensive and effective therapy program.

Private Health

Occupational Therapy services may be covered under your Private Health company's Extras Cover. To confirm coverage, we recommend reaching out directly to your health fund for more information.

Medicare Rebates

For children with complex needs, there's an opportunity to access five annually Medicare-rebated Occupational Therapy sessions through this plan. To participate, secure a referral from your GP and bring the completed form to your first therapy session for seamless rebate processing.

Private Clients

For our private clients, we issue an invoice to be settled within 5 days of the service. Your prompt payment ensures the smooth continuation of personalized therapeutic support.

What is your cancellation policy?
K
L

At Upside Down Therapy, we deeply value our clients and understand that unforeseen events can necessitate cancellations. However, to maintain consistency in our services and ensure ongoing support, we have implemented the following cancellation policy:

If a session is canceled with short notice, or there is a no-show, Upside Down Therapy will charge 100% of the agreed support fee. A short-notice cancellation is when you:

  • Do not show up for a support within 15 minutes of the scheduled start time, or
  • Give less than 48 hours (or 2 clear business days) notice to cancel a support. We will issue an invoice to be paid within 5 days of the service.

Please note that these appointments are included within your NDIS therapy fee schedule.